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CantOpen

Open a PST or OST file without Outlook

Read the folders, emails and attachments in an Outlook data file on a Mac, a Chromebook or any PC. The file is read in your browser, piece by piece, and is never uploaded: files up to 64 GB open without being loaded whole.

Drop your .pst or .ost file here

or

Your file stays on this device: it is read here, in your browser, and never uploaded.

Outlook data files up to 64 GB: they are read piece by piece, never as a whole.

How it works

  1. Choose the .pst or .ost file

    From your disk, a USB drive or a network share. It stays where it is: the browser reads only the parts it needs.

  2. Browse the folders

    Inbox, Sent Items, archives and every other folder, with message counts. Search a folder by subject, sender name or the names in the To line.

  3. Read and save

    Open any message with its formatting and attachments. Save attachments, or save the message as an .eml file that mail programs open.

PST and OST files, explained

What a .pst file is

A .pst (“Personal Storage Table”) file is where Outlook for Windows keeps email, calendar, contacts and tasks outside a mail server. You end up with one when Outlook archives old mail (archive.pst), when someone exports a mailbox (File → Open & Export → Import/Export), when an account uses POP, or when an IT department or a court production hands over a mailbox as a file.

Microsoft documents the format publicly ([MS-PST]). Outlook 2003 and later write the Unicode format, which allows files of tens of gigabytes (Outlook 2010 and later stop at 50 GB by default); Outlook 97–2002 wrote an older format limited to 2 GB.

What an .ost file is, and why Outlook refuses it

An .ost (“Offline Storage Table”) file is Outlook’s local copy of a mailbox that lives on a server: Exchange, Microsoft 365 or Outlook.com. Outlook builds it so you can read mail offline, and ties it to the account and the computer that created it.

Outlook has no “open .ost” command. When the account is gone (a former employee, a closed Microsoft 365 subscription, an old PC), the .ost is “orphaned”: Outlook will not open it, but the messages are still inside. If the account still exists, the simplest way to the mail is to sign in to it, because everything in the .ost is also on the server.

Why it won’t open

  • No Outlook for Windows. Only the classic Outlook for Windows desktop app opens a .pst (File → Open & Export → Open Outlook Data File). Outlook for Mac can import one but not open it, and Outlook on the web, mobile Outlook, Apple Mail, Gmail and Thunderbird cannot read it at all.
  • It is an .ost. Outlook only uses an .ost with the account that created it.
  • The file is damaged or incomplete. A .pst copied while Outlook had it open, or cut short, may fail in Outlook. We show what can still be read; Outlook’s own Inbox Repair Tool (scanpst.exe) can sometimes fix the file.
  • It has a password. Outlook can protect a .pst with a password. We do not open such files.

What this viewer does

  • Opens .pst files from Outlook 2003 and later and .ost files, including the compressed .ost files of Outlook 2013 and later. The older .pst format of Outlook 97–2002 is supported but less tested.
  • Shows the folder tree with message counts, and lists each folder newest first, 50 messages at a time.
  • Searches the newest 50,000 messages of a folder by subject, sender name and the names in the To line (not the message text).
  • Shows a message with its sender, recipients, date and text. HTML emails are shown in a locked-down frame: no scripts run and no remote images load, so nobody learns that you opened the message.
  • Bodies stored only as Rich Text (RTF) are converted for reading.
  • Saves attachments as files, attached emails as .eml, and any message as an .eml file with its attachments.

What it does not do

  • It does not change, repair or convert your file. It only reads it.
  • It does not export whole folders at once, convert .ost to .pst, or print to PDF.
  • Calendar items, contacts and tasks are listed as items (with subject and text), not shown as a calendar or address book.
  • It does not recover deleted messages that Outlook has already purged.
  • Password-protected .pst files and files that use Outlook 2003–2007’s optional “high encryption” are not opened.

Why the file is not uploaded

Mailboxes hold private and business correspondence, and they are big. Uploading a 10 GB file would take hours and put it on someone else’s server. Here the browser reads the file from your disk on demand: the folder list, then one page of a message list, then one message. The page’s security rules stop it from sending data to other sites, and neither the file nor its name is sent to our own domain.

Frequently asked questions

Can I open a PST file on a Mac?

Yes, here: choose the file and its folders and messages appear in your browser. Outlook for Mac can import a .pst into a mailbox, but cannot open it as a file.

Is my PST file uploaded?

No. It is read by code running in your browser and never leaves your computer. The page’s security rules stop it from sending data to other sites, and neither the file nor its name is sent to our own domain.

How large a file can I open?

Files up to 64 GB. The file is read piece by piece, never loaded whole: opening it usually reads only a few megabytes, and each message is read when you click it.

Can you open an orphaned .ost file?

Yes. We read the .ost directly, without the Outlook profile or the account it belonged to. If it is encrypted with the old “high encryption” setting, we cannot.

Can I convert the PST to PDF or another format?

You can save each message as .eml (with attachments) and each attachment as a file. Exporting whole folders, PDF output and .ost → .pst conversion are not available.

Can it repair a damaged PST?

No, it never writes to your file. It shows everything it can still read. Microsoft’s Inbox Repair Tool (scanpst.exe, installed with Outlook) can repair some damaged files; work on a copy.

My PST has a password. Can you open it?

No. Open it in Outlook with the password, then remove the password or export the folders to a new .pst, and open that file here.

Does it work for legal review or eDiscovery?

It is a viewer for reading messages and saving them as .eml. It does not produce a forensic report or keep a chain of custody; for formal discovery work use a dedicated eDiscovery tool.

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